Effective: October 18, 2025
Agency: HonorCall Marketing
Contact: [email protected]
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
We collect basic contact and booking information (name, phone, email, location), call and booking records (including recordings when applicable), service preferences (cremation, burial, memorial, dates), and technical data (IP, cookies, device). We use this information only to connect families with funeral homes, confirm and verify bookings, run and improve our services (analytics, quality), process payments via third-party processors (e.g., PayPal), and comply with legal obligations. We share data only with the funeral home you contact, trusted service providers (call tracking, SMS/IVR, hosting, payments), and when legally required.
Call recordings & consent: Calls may be recorded for quality and verification. State call-recording laws vary; recordings will be announced where required. If you do not consent, tell the agent at the start of the call.
Your choices & rights: You can opt out of marketing, request corrections, or request deletion of your personal data by emailing [email protected]. California residents may have additional rights under CCPA/CPRA; contact us for details.
Retention & security: We retain data only as needed for service, accounting, and legal purposes (typical maximum retention up to 7 years) and maintain reasonable administrative, technical, and physical safeguards.
More info / complaints: For questions or to exercise rights, email [email protected] or write to the address above. You may also lodge complaints with applicable regulators (for example, California privacy authorities).
Privacy: We collect only contact and booking info needed to connect families with funeral homes; contact [email protected] for requests.
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